There are a few instances in which you may receive an upgrade code. You may have received the upgrade code from a vendor, at a conference or workshop, or may have received an email via a special purchase through your organization/school/university.
To redeem a provided upgrade code:
1. Go to https://create.piktochart.com/redeem
2. Log in to your free Piktochart account (or create one if you haven't done so)
3. Insert your upgrade code. Please copy and paste it without spaces at the beginning or end.
An example of what you should enter in the Redeem field:
(NO SPACE) aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee (NO SPACE)
The above characters are samples only; your code will differ.
4. That's it! The next screen will take you to your new PRO account.
* Note that a Piktochart account already in Pro status cannot accept a new upgrade code until the current subscription expires; just retain the code and instructions until that time and apply it then.