To change the email address used to log into your Piktochart account, follow these steps below. *Please note this will not apply if the Google or Facebook option was used first to access Piktochart, but only for registrations that included an email address and password when you signed up.
- Log into your Piktochart account using the current email address and password.
- Find the profile icon in the upper right, click it to access the drop-down menu, and choose Account Settings.
- In the Email field, enter your desired new email address, hit enter on your keyboard, and then follow the resulting directions completely.
Once you've followed all of the necessary steps, you should then be able to log-in using your new email address and your existing password. (The option to change your username and password are also located in Account Settings).
*If you used Google or Facebook to create your account, you must 'un-link' that connection in order to begin using an email address and password to access your Piktochart account, instead. Un-linking is done through your Account Settings.