At Piktochart, our developers follow best practices used for retaining and deleting data on our servers.
No one but Piktochart’s team of developers have access to the data (and even then, only when a user requests assistance and we have explicit permission to access the account).
We encrypt all of your data stored on servers. Our server provider, Amazon Web Services located in the USA, has a server up-time of 99%.
Additionally, Piktochart does not store any credit card details internally, as we use reliable third-party payment gateways to process payments.