Not to worry! To reset your password, use this link to choose a new password (click or copy & paste the link into your browser):
The response will be sent to the inbox of the email account registered to Piktochart.
Please note you can only change your password in the manner above if you log in to Piktochart directly. If you use Google or Facebook login to access your Piktochart account, you'll have to change that password, instead.